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Health Guarantee

We take pride in the fact that our relationship with you does not end when you take home a Kitten from us. As a conscientious breeder, experienced kitten counselors, and die-hard Kitten lovers, we'd like to ensure your peace of mind with our comprehensive health guarantee.

Our Health Guarantee:

At Exotic Paws World, the health and happiness of our kittens is our top priority. That's why every kitten adopted from us comes with a 1-Year Health Guarantee, giving you peace of mind as you welcome your new family member.

Terms and Conditions:

• Your guarantee starts on the day you take your kitten home and remains valid until the same date the following year.
• The issue must be diagnosed by a licensed veterinarian and documented with a formal veterinary report.
• The guarantee does not cover injuries, illnesses caused by neglect, accidents, or non-health-related issues (e.g., behavioral concerns).
• You must notify us as soon as a health issue is detected and provide supporting documentation.
• We will work closely with you to arrange appropriate care or compensation, depending on the case.

What We Need From You:

Nothing delights us more than knowing we were able to bring a healthy, happy Kitten to you. We do seek out your help to ensure your Kitten remains healthy. Here are a few measures that will help:

• Provide proper nutrition and care as recommended
• Schedule regular veterinary check-ups
• Keep vaccinations up to date
• Maintain a safe and clean environment
• Notify us immediately if any health concerns arise

Exceptions To Our Guarantee:

We cannot guarantee the disposition or temperament, conformation, size, weight, color, markings or breeding ability of your new kitten. No replacements will be given if the breeds that are known to be prone to certain conditions develop those conditions after the guarantee period, or if the condition is due to owner negligence or accidents.

What You See Is What You Get

At Exotic Paws World, we understand how important it is that your new kitten matches your expectations in both appearance and personality.

We take pride in providing accurate, up-to-date photos, descriptions, and behavioral notes for each kitten listed on our website. However, in the rare event that the kitten you receive is significantly different from what was described or shown, we will work with you to make it right.

What Qualifies as a "Significant Difference":

• The kitten's color or breed type is clearly different from the one pictured
• The gender of the kitten is incorrect
• The kitten has an undisclosed health issue present at the time of delivery
• The personality or temperament is vastly different from what was communicated (e.g., you were promised a calm, affectionate kitten but received an aggressive or fearful one)

Buyer Responsibilities:

• You must notify us within 48 hours of receiving your kitten if you believe there is a significant discrepancy
• A licensed veterinarian report may be required in case of health-related concerns
• The kitten must be returned in safe, healthy condition and must not have been exposed to any harm, neglect, or stressful environments
• Please refer to our full Return & Refund Policy for additional information on your rights, the return process, and refund options